Recent Posts

Don't Play with Fire

1/12/2022 (Permalink)

House Fire in Dover DE house fire

As Winter settles in and temperatures begin to plummet, homeowners look for alternative ways to warm their homes.  In an effort to control heating costs, many residents utilize fireplaces, wood burning stoves, and portable heaters.  Used properly and under supervision, each will be a cost efficient tool to heat the home.  However, improper use of portable heating is the leading cause of house fires during the winter months.  

Below are a few home heating safety tips:

  • Inspect and Clean your chimney and pipes annually
  • Do not plug electric heaters into extensions cords or power strips
  • Always unplug electric heaters when not in use
  • Never run heater cords under rugs or carpeting

SERVPRO of Dover/Middletown is always here to help.  You can count on us for all your mitigation, restoration and reconstruction needs. 

Winter Ready?

1/11/2022 (Permalink)

Snow in Felton DE Snow in Felton DE

The start of 2022 has brought extreme cold, wind and snow to the Northeast. 

SERVPRO of Dover/Middletown is ready for whatever the winter has in store for the area, but is your home or business prepared?

Heavy precipitation, freezing temperatures and winds can be destructive to your home or office. It is imperative to proactively winterize your home and office.  Roofs, water pipes, and gutters should be inspected to ensure they are operating properly. Clogged gutters can result in roof damage or interior water damage.  Downspouts should flow away from your property, if not they could result in foundation issues or water in the basement or crawlspace. 

SERVPRO of DOVER/Middletown is here to help 24/7 with all your water, fire, mold and reconstruction needs.  

Warning vs Watch: How to Prepare

1/11/2022 (Permalink)

snowfall snowfall in Dover

Now that Winter in upon the region, it is important to stay informed and up to date on the latest weather conditions.  Understanding weather terminology will guide you on how to prepare for an inclement forecast. explains the difference between a winter storm warning, watch and advisory as follows:

Winter Storm Warning - issued 12-24 hours before hazardous winter weather, in the form of heavy snow, freezing rain or heavy sleet is expected. 

Winter Storm Watch - issued 12-48 hours before the possibility of heavy snow, freezing rain or heavy sleet is expected.

Winter Weather Advisory - issued for snow, freezing rain, freezing drizzle and sleet accumulations that will cause significant inconveniences and dangerous conditions.

In preparation for any upcoming winter storm the following tips are recommended:

  • Weather strip your windows and doors to keep the cold and the elements outside
  • Stock up on bottled water, food and prescriptions
  • Insulate your Pipes
  • Consider a backup generator
  • Purchase batteries for flashlights and radios
  • Stay informed with weather apps and notifications

Whatever the weather may bring, you can count on SERVPRO of Dover/Middletown. We are here to help 7 days a week. 

SERVPRO Emergency Ready Profile

1/11/2022 (Permalink)

SERVPRO ERP Emergency Ready Profile

Disasters do not always occur during normal 9 to 5 business hours.  A fire, burst water pipe, broken sprinkler or a sewage backup can strike at 3 o'clock in the afternoon or 3 o'clock in the morning. 

Is your business prepare to handle the unknown? Would someone in your organization know who to call or what to do at 3 am when a water pipe bursts or the toilet overflows? 

The SERVPRO Emergency Ready Profile (ERP) can provide you a checklist of what to do and who to call in the event of a fire or water damage. An updated ERP allows for a quick response time that will help keep your employees safe and reduce any interruption to your business.  

An ERP provides key contact information as well as vital property information such as shut off valve locations with photos.  Your business' ERP is readily available through an app on your mobile device whenever and where ever you need it.

Don't wait for disaster to strike. Contact SERVPRO of Dover/Middletown to schedule your free SERVPRO Emergency Ready Profile today. 

What's that Smell

9/14/2021 (Permalink)

Fire Damage Fire Damage in Middletown DE

Fire can leave behind soot and smoke damage that you can't see. Ceilings, walls, carpets, flooring and woodwork retain the smells that fire leaves behind.  Professional cleaning is usually a necessity after a fire to destroy lingering smells. Even a small fire can cause odors long after if not properly cleaned and deodorized.  Fire leaves odorous residues and deposits on surfaces and in hard to reach places. These residues and deposits can cause permanent damage as well as residual odors.

SERVPRO of Dover/Middletown will seek out and remove the source of the odor. SERVPRO uses it's own proprietary line of cleaning products to treat and prevent the odor from returning. SERVPRO  offers a variety of deodorization methods to fit all your needs.

Improving Air Quality

9/14/2021 (Permalink)

Dirty Air Duct HVAC vent

What is in the air your employees and customers are breathing each day? In the age of COVID-19, air qualify is more important than ever.  So what's actually going on in your business' HVAC system?  

Overtime, different contaminants collect and build up in your air ducts. Contaminants, such as dust, dirt, pollen, bacteria, insects and even rodents. These contaminants diminish your indoor air quality and may cause damage to the HVAC system. Inspecting your HVAC system should be high priority. 

SERVPRO of Dover/Middletown is here to help your business.  SERVPRO will inspect your HVAC system and ductwork and make recommendations on how to best address any concerns about indoor air quality. Keeping your HVAC system and ductwork clean can potentially extend the life of the system. The SERVPRO duct-cleaning system is proven and cost-efficient. 

Types of Smoke

9/14/2021 (Permalink)

smoke webs House fire in Felton

Fire brings devastation to homes and businesses.  Smoke damage tends to exacerbate the devastation. Hot smoke migrates to cooler areas and upper levels of the structure. Smoke flows around plumbing systems and seeps through holes uses by pipes to go from floor to floor.  

What's important to know is that there are two different types of smoke: wet and dry.

  • Wet Smoke - created from burning plastic and rubber: low heat, smoldering, sticky, smearing and pungent odor, causes smoke webs.
  • Dry Smoke - created from burning paper and wood: fast-burning, high temperatures.

The type of smoke created will directly impact the restoration process.

SERVPRO of Dover/Middletown is trained in fire cleanup and restoration. SERVPRO knows the difference in the types of smoke and how the smoke tends to behave. Prior to the restoration process beginning, soot will be tested to determine the proper cleaning method and deodorization process. 

The Right Company with the Right Equipment

9/14/2021 (Permalink)

meter detection meter

When damage occurs to your home or business, it is imperative to act quickly and choose a company that has knowledgeable trained employees and the right equipment.   

SERVPRO of Dover/Middletown has both.  The proper equipment saves time and money when it matters the most.  From our Detection Equipment to Deodorization Equipment we have the right equipment for every situation. 


  • MOISTURE SENSORS- detect moisture in carpets and padding
  • MOISTURE METERS -  determine the actual moisture content of various materials
  • THERMO-HYGROMETERS - measures both temperature and relative humidity.
  • INFRARED CAMERAS - identifies the location and extent of moisture in walls.
  • EXTRACTORS - used for removing water from floors and cleaning carpets and upholstery.
  • AIR MOVERS - enhance evaporation at the surface level.
  • DESICCANT DEHUMIDIFIERS - uses chemicals to readily absorb moisture from the air.
  • THERMAL FOGGERS - solvent-based dense fog suitable for confined areas.

Don't Drink the Water

9/14/2021 (Permalink)

water damage basement water damage

Water Damage can happen any day of the week, anytime of day. Knowing what type of water has invaded your home or business is essential to a safe and speedy clean-up and restoration process. 

There are three types of water: Clean water, Grey water, and Black water. Clean water comes from a water pipe or even rain water. Grey water is slightly contaminated. It happens when clean water is left untreated allowing bacteria to grow. Black water is highly contaminated and filled with fungi, bacteria and chemicals and is often sewage water. It is extremely important to avoid all contact with Black water. Do not walk through contaminated areas. Do not turn on HVAC system or fans when Black water is present, to avoid spreading contaminants through the air. 

SERVPRO of Dover/Middletown has the knowledge and experience to deal with any type of water damage. SERVPRO will determine what type of water damage has taken place and safely extract excess water before beginning the drying process. 

Safeguarding your Business

9/14/2021 (Permalink)

ERP Emergency Ready Plan

Disaster may strike any time. The sustainability of a business can be jeopardized by fires, floods and even a National Pandemics. Most businesses are not adequately prepared in case of an emergency or disaster. 

SERVPRO of Dover/Middletown is here to ensure your business is ready for anything. The SERVPRO Emergency Ready Plan (ERP) is a quick convenient emergency disaster plan. The ERP contains critical property information such as shut offs, facility and utility contact information as wells other key contact information.  In addition to the free ERP, SERVPRO offers proactive ways for your business to prevent potential loss of business. The Certified: SERVPRO Cleaned is a cleaning and disinfecting program. A proactive cleaning gives employees and customers the peace of mind that the structure has been protected by SERVPRO.