Recent Posts

Severe Weather Safety

11/3/2020 (Permalink)

Be Alert Sign Are you Ready?

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms:

-10,000 sever thunderstorms

-5,000 floods or flash floods

-1,300 tornadoes

-2 landfalling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area.  Severe weather comes in many forms, and your shelter plan should include all types of local hazard scenarios.

Take action.  Take the next step in severe weather preparedness by creating a communications plan for the home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an example.  Once you have taken action to prepare for severe weather, share your story with family members, co-workers, and friends on social media.  Your preparedness efforts may inspire others to do the same.

Please contact SERVPRO of Dover/Middletown for more readiness tips and tools, including SERVPRO's Emergency READY Profile (ERP).

Are you winter weather ready?

11/3/2020 (Permalink)

Ice damming on roof Ice damming is preventable!

Are you prepared for the upcoming cold weather?  Cold weather can have a huge impact on your home if you are not ready for it.  From heavy rain and freezing temperatures to damaging winds, sleet, or snow.  To help prevent costly water damages due to weather, consider taking the following precautions to protect your property before the cold weather hits.

* Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order.  Gutter downspouts should be directed away from your home.  Clear gutters of debris that may have gathered during the fall.  Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.

*Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing.  If pipes are under a cabinet, leave the cabinet door open, allowing warm inside air to circulate around the pipes.  If the building has outdoor faucets, consider shutting the water off at the main valve in the basement or crawlspace.  Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

*If you will be traveling this holiday season, leave the heat on in the home, set to a temperature no lower than 55 degrees.

If you end up with a broken frozen pipe this winter call SERVPRO of Dover/Middletown to help you make it "Like it never even happened."

Stay safe from storms!

11/3/2020 (Permalink)

Telephone lines down Dover Tornado

Before the storm

*Build an emergency supply kit and develop a communication plan.

*Unplug any electronic equipment before the storm arrives.

*Secure outdoor objects that could blow away or cause damage

During the storm

*Avoid contact with corded phones and electrical cords.

*Unplug appliances and other electrical items, such as computers.  Power surges from lightning can cause serious damage.

*Avoid contact with plumbing.  Bathroom fixtures can conduct electricity.

*Stay away from windows and doors.

After the storm

*Never drive through a flooded roadway.

*Stay away from storm-damaged areas to keep from putting yourself at risk.

*Stay away from downed power lines and report them immediately.

Basic Emergency Supply Kit

-Water (1 gallon per person)

-Food (non-perishable 3-day supply)

-Manual can opener

-Battery operated radio


-First aid kit

-Whistle to signal help


-Dust mask or bandana

-Plastic sheeting, trash bags, duct tape

-Wrench or plier to turn off utilities

-Hygiene items

-Important documents


-Fire Extinguisher

-Matches in a waterproof container

If one day you find that your home has suffered storm damage please reach out to SERVPRO of Dover/Middletown to help you rebuild!

Defense Against Mold Growth

11/2/2020 (Permalink)

Mold Growth on Wood Surface Growth from High Humidity

Did you know high humidity in your commercial building can cause serious structural and indoor air quality issues over time?  The key to avoiding costly future restoration is to keep the humidity between 30-45 percent.  If humidity is high for a long period of time, surface growth can become an issue.  SERVPRO of Dover/Middletown professionals have the equipment, training, and experience to remediate any growth issues.  When air quality in your building matters, technology and equipment must be counted on to perform.  Here are a few of the tools used by our franchise.

Thermohygrometers measure temperature and relative humidity.  SERVPRO professionals can calculate and create an environment most conductive to drying.  

Ultra Love-Volume (ULV) Foggers will atomize liquid antimicrobial agents, producing a fine mist that can easily penetrate the site where growth may accumulate.  This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach area.

HEPA Vacuum differ from conventional vacuums in that they contain filters that are capable of trapping extremely small, micron-sized particles. A true HEPA filter can trap 99.97 percent of all airborne particles larger than 0.3 microns.

The bottom line?  We at SERVPRO of Dover/Middletown have the training and equipment to make it "Like it never even happened."

Keep Fall Fire Free

11/2/2020 (Permalink)

Fall decorations on table Hope you have a safe and happy fall!

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities.  Plan ahead this season to help ensure it is safe and fire-free.

* Fall decorations, like dried flowers and cornstalks, are highly flammable.  Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.

* Keep emergency exits clear of decorations so nothing blocks escape routes.

* Teach children to stay away from open flames.  Be sure they know how to stop, drop, and roll if their clothing catches fire.

* Stay in the kitchen while you are frying, grilling, boiling, or roiling food.

* Hire a chimney sweep to clean out your chimney every fall.

* Time changes mean battery changes.

* Establish and practice a fire escape plan with your family that includes a designated meeting area outside the home.

There is nothing more important than the safety of your family so at SERVPRO of Dover/Middletown wish you a safe and happy fall season!

Certified: SERVPRO Cleaned

11/2/2020 (Permalink)

Certified: SERVPRO Cleaned shield sticker Certified: SERVPRO Cleaned sticker

Being open for business is just the beginning of our new journey forward.  Employees may be hesitant to return to work and customers may wonder whether the business they patronize are safe.  The COVID-19 pandemic has changed what it means to be clean.  

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic.  This is a level of clean that goes far beyond janitorial or carpet cleaning.  This is a proactive viral pathogen cleaning.  SERVPRO professionals are trained and experienced in bio hazard decontamination always adhering to the cleaning and decontamination standards set by the CDC and local authorities.  We take the utmost care while disinfecting, we will will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen.

Kitchen Fire Cautions

11/2/2020 (Permalink)

Fire on stove Prevent kitchen fires

Each year, around the holidays, families gather together to celebrate by preparing a delicious feast.  However, not everyone practices safe cooking habits.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries.  The leading cause of fires in the kitchen is unattended cooking.  It's important to be alert to prevent holiday cooking fires.

* Be on alert!  If you are sleepy or have consumed alcohol, do not use the stove top or oven.

*Stay in the kitchen while you are cooking food.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

* Just get out!  When you leave, close the door behind you to help contain the flames.

* Call 9-1-1

* For an oven fire, turn off the heat and keep the oven door closed.

* If you try to fight the fire, be sure others are getting out and you have a clear path out.

* Keep a lid nearby when you're cooking to smother small grease fires.  Smother the fire by sliding the kid over the pan and turn off the stove top.  Leave the pan covered until it is completely cooled.

Storm and Flood Damage Can Be Devestating!

10/2/2020 (Permalink)

Storm and flood damage can be devastating! 

Immediate action is needed, and you need the company with storm damage experience. The professionals at SERVPRO of Dover/Middletown 302-697-9776 have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions. 

Residential and Commercial Storm Restoration Services:

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO of Dover/Middletown 302-697-9776 professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO of Dover/Middletown 302-697-9776 professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. 

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Dover/Middletown 302-697-9776 professionals have the training and expertise to help make it “Like it never even happened.” 

Fire Damage Emergency Tips

9/28/2020 (Permalink)

Bedroom Damaged by Fire Bedroom Damaged by Fire

Have A Fire or Smoke Damage Emergency? Call SERVPRO of Dover/Middletown (302) 697-9776

What you can do until help arrives:

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Fire or Smoke Damage Emergency?

What To Do After A Fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Dover/Middletown (302) 697-9776
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What is a Sump Pump and What Happens When it Doesn't Work?

9/28/2020 (Permalink)

sump pump illustration Sump Pump Illustration

What is a Sump Pump and What Happens When it Doesn't Work?

At SERVPRO of Dover/Middletown we have seen a lot of basement flooding that could have been avoided if our clients had maintained their sump pumps.

A sump pump is a pump used to remove water that has accumulated in a water-collecting sump basin, commonly found in the basements of homes. The water may enter via the perimeter drains of a basement waterproofing system, funneling into the basin or because of rain or natural ground water, if the basement is below the water table level.

The Most Common Causes of Sump Pump Failure:

Stuck Switch:

The most common problem that can cause a sump pump to fail is when a switch gets “stuck”. If the float switch becomes stuck it is ineffective. This can happen very easily if the sump pit becomes dirty. Keeping it clean and regularly running fresh water through the pit can decrease the likelihood of a switch getting stuck.

Power Failure:

Big storms often cause power outages. A power outage in your neighborhood combined with a storm that causes flooding can be a not-so-fun combination for homeowners. Installing a battery powered backup pump can help to mitigate the risk of a sump pump failure due to lack of power.

Frozen or Clogged Discharge Lines:

When the sump pumps discharge line is frozen or clogged with debris, any water in the discharge line will flow back down the pipe and can flood your basement. Although you can’t completely prevent pipes from freezing, testing your pump on a weekly basis will alert you to a problem more quickly and allow you to find a solution prior to a flooding incident. 

Old Age

Wear and tear after a period of years can decrease the effectiveness of a sump pump. Most manufacturers recommend replacing your sump pump every 7-10 years in order to ensure it is properly working.  

Improper Installation

This does not happen often, but another reason why sump pumps can fail is an improper installation. If you have checked for the above reasons and are still perplexed, you may want to have your sump pump installation looked over to make sure it was installed correctly in the first place.

If Your Sump Pump Has Failed Call SERVPRO of Dover/Middletown (302) 697-9776